Information We Collect
We collect information needed to provide product catalog, requisition, checkout, support, and connected accounting workflows. This may include name, business email, institution or company name, delivery address, purchase order details, cart contents, support requests, and technical data such as browser type, IP address, and device information.
Connected Accounting Data
If you connect Nexura Labs Materials to an accounting platform such as QuickBooks, we request only the permissions needed to support procurement records, invoice reconciliation, customer records, and order status. We do not sell connected accounting data.
How We Use Information
- Process product inquiries, requisitions, quotes, invoices, and delivery requests.
- Maintain customer accounts and institutional procurement records.
- Provide customer support, operational notices, and compliance documentation.
- Improve catalog accuracy, security, fraud prevention, and service reliability.
- Comply with legal, tax, audit, safety, and regulatory obligations.
How We Share Information
We share information with service providers that help operate our website, process orders, host data, provide support, and perform delivery or accounting workflows. We may disclose information when required by law, to protect rights and safety, or as part of a business transfer.
Data Retention
We retain business records for as long as needed to provide the services, satisfy legal obligations, resolve disputes, and maintain audit records. Connected platform tokens are retained only while the integration remains authorized or as otherwise required for security and audit purposes.
Security
We use administrative, technical, and organizational safeguards designed to protect information against unauthorized access, misuse, alteration, and loss. No internet service can guarantee absolute security.
Your Choices
You may request access, correction, or deletion of personal information by contacting us. You may disconnect connected accounting access at any time using the provider account settings or our disconnect page.
Contact
For privacy questions, contact Nexura Labs Materials at support@nexuralabs.com or by mail at Tech District, Boston, MA.